Seamless Solutions for Your Tech Challenges

Technical issues should never disrupt your workflow. We offer high-performing technical support, customized to meet your needs.

Savings by Hiring a Level 1 Helpdesk Technician

$3,600

Average Monthly US Salary

$2,500

Average Monthly Contact Solutions Salary

Level 1 Helpdesk Support 
Job Description

Qualifications

  • Proven experience in a technical support role

  • Strong customer service skills and ability to communicate technical issues to non-technical users

  • Knowledge of Windows and Mac operating systems

  • Basic understanding of networking concepts and protocols

  • Ability to work independently and as part of a team

Build Your Remote Team in
3 Weeks and 3 Steps

Say goodbye to the hassle of traditional hiring processes. We offer a streamlined solution, delivering skilled and experienced professionals tailored to your needs within 3 weeks or less.

Needs Assessment

Time: 3-5 days
We’ll work with you to identify your business goals and find out exactly what you’re looking for in a remote team member. Once we have all the important details, we’ll get to work to ensure we find the perfect fit for your business.

Interview

Time: 1-2 weeks
We’ll present you with great candidates with the skills and experience needed to fit your needs. You’ll be able to interview them to find the best fit.

Build your Team

Time: ~3 weeks
Once you’ve approved your new team members, they’ll be ready to start helping your business grow right away.

Peace of mind, Guaranteed

Get the IT support you need, customized to your unique requirements.