It’s Your Brand, we run in the background

White Labeling

What is white-label service outsourcing?

Our white-label customer service solution is built for a seamless partnership. You maintain complete control over client relationships, while we provide the essential operational support for your contact center. We meticulously manage all day-to-day tasks, ensuring successful delivery of results promised to your client, all under your brand.

White-label outsourcing comes with some awesome benefits.

What are the benefits of white-label outsourcing?

If you’re looking for a cost-effective and efficient way to grow your business, white-label outsourcing is worth considering.

Time and Cost Savings

Save your time and money by relying on the expertise of a trusted outsourcing partner while you can focus on your core tasks.

Flexibility and Scalability

You can easily expand your offerings without having to worry about hiring, training, or managing additional staff.

Enhanced CX

Deliver high-quality products or services under your own brand, keeping your customers happy and loyal.

When it comes to white-label outsourcing, the possibilities are vast.

What type of services can I white label outsource?

At Contact Solutions, our core services are.

Telemarketing

Customer Support

Technical Support

Sales

Scheduling

Virtual Assistant

Looking for something else?

We also offer tailored solutions according to your needs to take your business to new heights!

Why should I white label with contact solutions?

Abundance of Competent Talent

Access to a highly skilled and diverse talent pool in Ethiopia. These professionals are not only qualified but also fluent in English and possess the latest technical skills. Furthermore, Ethiopia boasts a large pool of young graduates, ensuring a steady stream of fresh talent. Partner with MMCY and leverage this competitive advantage to fuel your business growth.

Government’s Commitment

With a highly skilled workforce and a government committed to outsourcing success for Ethiopian talent. We collaborate with Ethiopian Outsourcing Association (EOA), an interaction between the public and private sectors can aid in the advancement of the BPO industry through collaborative policy formulation and revision. This win-win situation pairs your needs with a skilled team and a reliable environment.

24/7 Power

Unlike some African countries, Ethiopia boasts a highly reliable power grid, ensuring uninterrupted productivity for your outsourced team. This translates to smoother workflows, increased efficiency, and complete peace of mind. Ready to experience the Ethiopian outsourcing advantage?

Cost-effective Solutions

In Ethiopia labor costs are relatively lower than Western countries, allowing you to save on expenses while still receiving high-quality services. So, if you’re looking for talent, government support, reliability, and strong communication, outsourcing white-label services to Ethiopia could be a smart move for your business!

Still not convinced?

Contact us to see how our white-label services can help your business!